Rihga Royal Gran Okinawa

Exceptional service the moment you step in to the hotel. I rented a car, and there was valet parking (24 h) provided. Parking was reasonable at 15000yen per day. Welcome drink was given, and guests could also get freebies like face masks, moisturizer, tea/ capsule coffee at the lounge to enjoy in the room. There's a coffee maker in the room. Great location too as it's only 10 min away from Naha airport via monorail with a sheltered walkway. There's also plenty of 24h convenience stores just across or below the building.

The hotel is beautiful, the location is strategic and fantastic - it is so close to the Monorail, bus terminal and the Tourist Information Bureau at OPO building. The staff are very accommodating. I am so grateful that one staff (night shift) who helped me to fix my luggage trolley. This is exceptional service and skill. Thank you. Breakfast is very appealing and has a very wide range of local Okinawan delicacy and western food- all made to high quality.

Typhoon hit Okinawa during my stay. Thankful that the hotel is so well located and has great infrastructure which was not affected by the storm. The hotel is experienced in handling the typhoon situation, guests were well taken care of, and no interruption of power, water and food supplies when the city was closed down.

Hotel location is fantastic - 1) it is so close to Asahibashi Monorail station 2) close to the Tourist Information Office which i can get more info about Okinawa 3) the main Bus station to travel to the North and South of the Island is very close-by, Customer care - 1) the hotel offer a Marche' station at the reception floor 2) the customer service team went extra mile to help me with an issue. 3) the hotel staff are very friendly and courteous. The hotel overall ambience and decor' is modern and classy. Room - very spacious in the living and bathroom areas. I love the bathroom has big window and good natural light. The bathing experience is great.

The breakfast was good but some of the dishes that supposed to be served hot were just warm. The selection was very good and the coffee great. It wasn’t clear to us that we could have order omelet 😥. The location was great, next to the monorail and the central bus station. The international street was less than 10 minutes walk.